Wash document
DISCLOSURE POLICY
This disclosure policy explains how Oz Sparkle Car Wash describes paid packages, prices, staff relationships and partner products on the public website. Oz Sparkle Car Wash is an Australian car wash on Meta St, Croydon NSW 2132, Australia. Drive in dirty, drive out sparkling. We offer express exterior, interior detail, full sparkle, fleet care, and ceramic or wax finishes for everyday drivers and local businesses. Visitors should be able to tell the difference between wash method notes, commercial pricing and any product relationship that supports the bays. Questions may be sent to [email protected] or by telephone on +61297045666. How notes are written is covered by Our Method Policy. Booking conduct is covered by the Terms of Use.
Who operates the wash
Oz Sparkle Car Wash operates the wash bays, contact desk and public website at the Meta St address. Lachlan Reid is the site lead named on busy-day placement and damage-review material. Mei Tan, Declan Walsh, Amira Haddad, Connor Blake and Sienna Park are staff whose work appears in wash bays, care guides and bay notes. When a page names a staff member, that person is responsible for the described service unless the page states otherwise. Payments for packages and fleet accounts are made to Oz Sparkle Car Wash unless a written confirmation from [email protected] says a partner is collecting payment for a specific product.
Packages and single visits
A wash package is a paid or complimentary visit arranged through the contact desk. If a fee applies, the amount is confirmed by email or at the desk before the vehicle is accepted. Complimentary washes are offered only when labelled as such in writing. A package includes the services stated in the confirmation, typically express exterior, interior detail, full sparkle, fleet work, or ceramic or wax as named. It does not automatically add every extra on the board. Package pages must not imply a guaranteed show-car finish on neglected paint. Ceramic and wax need dry panels and extra time from Amira Haddad. Fleet customers pay the rate in the letter Connor Blake issued.
Prices and what they include
Express exterior, interior detail, full sparkle, fleet rates and ceramic or wax packages are commercial products. Prices quoted on the site or by the desk are in Australian dollars unless another currency is explicitly stated. A package description must list what is included, such as foam, rinse, wheels, vacuum or coating, and what requires an upgrade. Fleet invoicing terms and cancellation notice periods are provided at sign-up and are not hidden inside care guides. If a customer rating appears beside a package name, the rating describes visit feedback, not a promise that paint correction is included. Discount codes are valid only for the dates and packages named on the code. A handwritten board at Meta St is the live price if the website has not yet caught up. Lachlan Reid approves board changes.
Partner and product relationships
Oz Sparkle Car Wash may accept product support, retail referrals or local sponsorship from partners. When a partner relationship is active and mentioned on the public site, the mention is labelled as a partner offer or supported product note in the same section. Partners do not write care guides or bay notes unless they are also named staff operating a bay. A wax bottle visible in a photograph is not a paid endorsement unless this policy lists the brand as a current partner. Paid placement must be labelled.
Current partner list
As of the publication date of this policy, Oz Sparkle Car Wash has no active paid content partners whose names must appear on care guides or wash bay pages. Local suppliers may offer customer discounts at the desk from time to time. Those discounts are announced on paper at reception and in direct email to fleet contacts, not disguised as wash advice. When a partner arrangement begins, this section is updated before the partner name appears in a homepage banner or footer note. Ended partnerships are removed within thirty days. A brand that pays for a homepage tile is a content partner and must be named here first.
Ratings and customer feedback
Visit ratings shown on the site come from internal customer logs collected after attended washes. They are not purchased reviews and they are not taken from unrelated platforms. The review period and number of reviewed visits are stated where the rating appears. Low scores are kept in the log and used to adjust bay notes; they are not deleted to improve marketing copy. Customers may opt out of follow-up rating messages by telling the desk. Fake quotes are not allowed under Our Method Policy.
Advertising on the site
The public site does not run third-party advertising banners or behavioural remarketing in the wash method sections. The Cookie Policy describes the limited browser storage used for the notice banner. If display advertising is ever introduced outside care guides, it will be labelled advertisement and separated from method notes. Paid social posts that link to the wash follow the same package and price labelling rules as the site.
Affiliate and referral links
Oz Sparkle Car Wash does not use affiliate tracking links inside care guides or bay notes. If that changes, each link will be marked referral and this policy will name the programme first. Desk staff may refer customers to local businesses for paint repair, windscreen work or detailing supplies. Referral fees, if any, are noted here. At publication there are no referral fees.
Questions and updates
Disclosure questions should be sent through the wash contact desk as a policy enquiry, by email to [email protected], or by telephone on +61297045666. The visit address is Meta St, Croydon NSW 2132, Australia. Include the page where you saw the offer or label so the desk can confirm whether the text matches the current package sheet. This policy is reviewed when pricing, partner status or package rules change, and at least once every twelve months.